Had a customer (well, former customer!) that authorized repairs and then didn't want to pay their bill come onto the lot with a spare set of keys and take their car today. I happened to be on the phone with the guy overseeing the shop at the time and my guys where about to stop them (the guy who saw it going down is a former Marine and carries ) but I told my guys to let them go because no unpaid bill is worth someone getting shot or run-over. As it turned out the asshole only owed like $315!
I've been doing this since '09 and have never had anything like this happen, seems people are getting more unhinged everyday. Anyone ever had anything like this happen? How would you even report that to the police? Theft? Robbery? My guys outside thought the truck was getting stolen, if the guy I was on the phone with hadn't yelled to let them go they would likely have shot this clown and his wife!
I've been doing this since '09 and have never had anything like this happen, seems people are getting more unhinged everyday. Anyone ever had anything like this happen? How would you even report that to the police? Theft? Robbery? My guys outside thought the truck was getting stolen, if the guy I was on the phone with hadn't yelled to let them go they would likely have shot this clown and his wife!