1000% wouldn’t recommend using Grundy (Philadelphia insurance company)! Recently got into an accident, in my classic Impala. This process has been nothing but hell. They said they would pay for the tow bill. I sent them the receipt. It still hasn’t been paid. They sent an investigator out to my house to grill me and ask me personal questions about why I live in my neighborhood that I live in. The vehicle is at a shop currently, they want me to tow it back to my house, so they don’t have to pay the shop storage. The vehicle is currently in pieces. He asked me about family members. Asked how the accident happened, which I had no problems with explaining. Asked to come into my home, which I had to politely refuse. Took pictures of everything in my garage. On top of this, the communication with my adjuster has been completely nonexistent. They hired a lawyer firm, and told me that they will be the point of contact from now on out. The lawyer firm asked for my phone records, that states that they will have full access to any data text messages, phone calls, and pictures on my phone. I have refused to give this because it is a complete violation of privacy. When I was talking to the lawyer office, they said I needed to go under oath. I believe that went well, but the lawyer office also asked for personal information like my Apple ID and very personal things like my financial history to see if I’m in debt or not. This has been a complete hassle, for getting in a accident that I had no control of. They don’t want to pay out the claim, because it is a vehicle worth the money. I am extremely disappointed that I chose this company. Going on my third month of their investigation process with still no clear communication, and no answers. This process has been absolutely hell. I wouldn’t wish this on anybody. They are trying to make me out like a criminal for getting into a accident.