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Read this article and couldn't believe how low some will go to make a buck. Moe(general manger) can be reached at 1-877-989-2277
The Mazda dealership in Orangeville may have given new meaning to the automaker’s slogan of “zoom, zoom, zoom” for motorist Madeline Leonard.

Leonard, who is unemployed and receiving a disability pension, walked into the dealership wanting to replace the tires on her 2004 car.

By the time she left she was on the hook for a spiffy, black 2010 Mazda6 sedan at the eye-popping price of almost $66,000, after taxes and the value of her trade-in vehicle.

That’s $25,000 more than she should have paid, according to Ontario’s auto regulator.

She says “Moe,” the salesman, talked fast. The numbers whizzed by and before she knew it she had bought the 2010 model.

“I was overwhelmed and confused and I soon felt like I had been mistreated,” the 56-year-old woman said in an interview from her small, subsidized apartment in the town 85 km northwest of Toronto.

The Ontario Motor Vehicle Industry Council, which regulates new and used car dealers, took action after she complained. Its investigation found she should have paid about $41,000 for the vehicle — which wasn’t even new.

“In my eight years here, I haven’t seen a case like this,” said Carey Smith, the regulator’s director of investigations. “The deal was way over the top regarding pricing.”

Smith has charged Mazda of Orangeville and two senior employees with breaching Ontario legislation that protects consumers. The dealership could face a fine of up to $250,000 if found guilty.

Kien Trung, business manager at Mazda of Orangeville and one of the employees facing charges, said he did not treat Leonard improperly or make any big profits in the deal in late December.

“We didn’t do anything wrong in the case of this transaction,” said Trung. “We made a little bit of money on the deal. I guess she was not happy with it.”

In promotional messages, the dealership says it treats customers “with dignity and respect.”

But Smith said in Leonard’s case, the store and two employees used several tactics to unfairly jack up the price.

“They put a list price of a new vehicle on the model but it was a demonstrator that the dealer used with about 6,000 kilometres on it,” he noted.

Mazda Canada lists the base price of the new sedan at $39,969 on its national website, but the dealership allegedly posted a sticker of $45,846 on the car.

Smith said the salesmen also billed Leonard, who is intellectually disabled, about $4,500 for a “protection package” that included fabric guarding, rust and sound proofing and window etching. Other dealers charge about a third of that for the same items, he said.

Furthermore, Smith said Leonard should not have qualified for a loan from the dealer because her monthly income including a disability pension is less than $2,000.

But Smith added that didn’t stop the two employees from offering an eight-year loan that will result in about $16,000 in financing costs for her, including a final balloon payment of $7,000.

Mazda of Orangeville says in a promotional message for phone callers that owning “your dream vehicle might be easier than you think.” The message goes on: “If you are a great person with not-so-good credit, we have you in mind.”

Leonard said she originally came to the store to replace the tires on her 2004 Mazda3 and didn’t even want to buy a car.

“I wished I had never walked into the place,” she said. “I’ve had a lot of trouble keeping up with these payments. The stress has been terrible.”

Leonard described the salesman at the dealership as “slick” and the process mesmerized her. But after signing a contract and driving the vehicle away, she checked prices at other Mazda outlets.

“The differences were shocking,” she said. “I felt very disappointed how I was treated.”

The regulator charged the dealership; Trung, 38, of Vaughan; and sales manager Mohammed (Moe) Shaikh, 46, of Mississauga with “engaging in unfair practice by making an unconscionable representation,” contrary to the provincial Consumer Protection Act.

Trung said the defendants will plead not guilty when they appear in court this month.

Under the act, the employees could receive penalties of up to $100,000 each and/or two years less a day in jail if found guilty. The defendants could also be liable for damages to Leonard.

The regulator could also revoke the registrations of the dealerships and salesmen.

“Dealers tell me there is nothing wrong with making money but the law says there is something wrong if you take advantage of someone,” Smith said.

Mazda Canada said it would not decide on any action involving the dealership until a court rules on the charges.

“Obviously we expect our dealers and staff to operate professionally,” said spokesman Greg Young. “We’ll see what the (court) determination is.”

Mazda of Orangeville has also popped up on the radar screen of the Better Business Bureau of mid-western and central Ontario.

Although the dealership is not a member, the bureau has received six complaints and issued a D+ rating on a scale from A+ to F since January 2008.

“It speaks for itself,” said a bureau official.
 

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Caveat Emptor

The saleperson's job is to get as much as possible.
The buyer's job is to pay as little as possible.
 

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So what the salesman did was right?

no one said it was morally right.

There are millions of cases like this. People see a car that have to have. They feel they can afford the sticker price. They have shit credit. They have no money to put down. They owe more on their trade in then it is worth.

Deal is made and a 40k, turns into a 60-70k car

It is stupidity on the buyers part. why do you think there is so much CC debt in this country??? Why do you think all these people lost their homes with the subprime mortgages???

People buy shit they cannot afford.
 

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So donho if this was your disabled mom you would be cool with that??? Since the salesman got the most money and she didn't know any better?? Being how she is disabled in a mental capacity?....
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Over here it's usually .15 cents per KM discount on a demo. Thats only $900.00 discount on that thing.

DonHo is probably right, she most likely was upside down to hell on her 2004 and they put the negative equity into the new car + the business manager sold her everything.

Not as bad as it seems...
 

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CAR SALESMAN...LOL

MAZDA....40,000???? WTF.....


SHE FELL FOR IT...AND SIGNED HER NAME....AND YES SHE MAY BE RETARDED :p
 

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So donho if this was your disabled mom you would be cool with that??? Since the salesman got the most money and she didn't know any better?? Being how she is disabled in a mental capacity?....
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Like i said it was not morally right. But until the case unfolds, you have no idea if he was within the law or not.

I have a buddy that sells cars. if he gets a guy to pay full sticker, he gets a bonus. if he gets a guys to finance at a higher rate, he gets bonus. if he gets a customer that works for a company that can get a fleet discount, and he doesn't know about it, they give him a bonus.


Like I said Caveat Emptor-Buyer Beware!
 

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KEVIN CAPS LOCK
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So donho if this was your disabled mom you would be cool with that??? Since the salesman got the most money and she didn't know any better?? Being how she is disabled in a mental capacity?....
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YEAH...THAT'S KINDA PHUCKED UP IF YOU THINK ABOUT LIKE THAT....MAKES YOU WANT TO DRIVE IT BACK THROUGH THEIR SHOWROOM WINDOW!
 

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CAR SALESMAN...LOL

MAZDA....40,000???? WTF.....


SHE FELL FOR IT...AND SIGNED HER NAME....AND YES SHE MAY BE RETARDED :p
The $40,000 is Canadian Money I'm sure & I'm sure she was thousands up side down in her trade which they dumped all that money into the new car!

I sold cars for 16 years..... so I understand the game!
She better Sew them because she's still gonna need to pay to get that Hatchet removed from the back of her Head! She got phucking Tomahawked!!!
 

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A: Who the fuck buys tires at a car dealership? Talk about asking to get fucked.

B: How does a retired person on disability qualify for a $66,000 car loan?
 

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mentally challenged and the elderly especially are always constant targets of any salesman. some door to door salesmen will routinely frequent those with alzheimer's or other dementia knowing they forget they just bought something from them last week.

someone sold my grandfather a carpet cleaning service he didn't even need for 950.00. he's a 90 year old wwII vet who survived d-day, was wounded twice after, each time sent back to the unit. and now he gets ripped off (or attempted to) by fuckin fast talking asshats 1/3 his age with no other skills but to steal from the vulnerable. usually he's pretty good with them, but they got him right after his wife died and since its a service he can't get his cash back.
 

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The last time I stepped into a new car dealership and made a purchase was 1997. It was a horrid experience and I promised I would never do it again. Just the thought makes me keep my old junk in top shape. It is a great motivator for me to do all of the maintenance.
 
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