When it's new you have to hook it to a computer with iTunes to "unbrick" it. Download iTunes from iTunes.com, install it, then plug in your iPod.i have a new i pod touch. i have charged it for 2 hrs it turns on but the screen says i tunes with the the cord pointing to the i tunes. my issue is it wont do nothing else at all but shut off . help with this issue please. i am i missing something?