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Bought and installed a new radio in my 2001 Mustang Bullitt. Needed help putting together the wiring harness. The folks at Crutchfield stay on the phone with me for 45 minutes until I had the whole harness soldered and shrink wrapped. I highly recommend them for electronic purchases and support.
 

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Purchased a Denon AVR off of them for a Christmas Present in November. My brother was trouble with it so I called today. I truly expected to get nothing but some technical advise... I never believed it when after 3 technicians spent time trying to resolve this issue, they tell me their going to ship a new one today, I'll have it tomorrow, and a free shipping label will be e mailed. When I receive my new one, just put the old one in the box and send it back ... really something in todays world
 
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