i looked into an audi rack and it was a similar deal...guy sold the car rather than deal with it.I left ford dealership in 2013. we were seeing problems with them back then. the steering module is part of the rack, when the module goes bad the entire rack has to be replaced and programmed to the vehicle. the rack was over a grand plus labor at warranty cost. not sure what customer price will be. wont be cheap, gonna need an alignment also. if warranty is expired, I would call ford and raise hell about it.