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Old 04-07-2019, 07:56 PM   #1
zwede
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Default Holley HP V5 software install fails. Help?

I'm currently using V4 of the Holley software and it works fine. Was planning on updating to V5 but the install fails on my laptop.

The install works ok to the step where it installs the 'USBCAN driver'. In typical windows fashion the error message is literally 'install failed' with no details whatsoever.

When I try opening the V5 application it says 'WINUSB.DLL not found' and that's it (application screen never shows).

I'm running this on the only windows machine I have (I typically use Linux) and it's a 32-bit WinXP install.

Anyone seen this error before? Any ideas on how to fix it?
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Old 04-08-2019, 07:05 PM   #2
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Default Re: Holley HP V5 software install fails. Help?

Update Windows 10 and it should work.
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Old 04-08-2019, 09:44 PM   #3
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Default Re: Holley HP V5 software install fails. Help?

Not wanting to buy a new OS just to run this. Besides, it says it supports XP so I want to get it to work.
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Old 04-08-2019, 11:07 PM   #4
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Default Re: Holley HP V5 software install fails. Help?

Let me know if you get it. I've had older version 10 not work with the latest V5. Updated windows and all good.
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Old 04-09-2019, 06:58 AM   #5
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Default Re: Holley HP V5 software install fails. Help?

I have XP and it wouldn't load. I updated windows manually to the latest XP downloads and it worked
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Old 04-09-2019, 11:22 AM   #6
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Default Re: Holley HP V5 software install fails. Help?

Do you remember what you updated? Any links?
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Old 04-09-2019, 01:13 PM   #7
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Default Re: Holley HP V5 software install fails. Help?

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Originally Posted by zwede View Post
Do you remember what you updated? Any links?
Go the start menu at the bottom left, click it, type update and let your PC check for updates. And let it update. Then your Windows 10 will be up to date. Should be good after that.
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Old 04-09-2019, 02:35 PM   #8
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Default Re: Holley HP V5 software install fails. Help?

Got it to work. Since it seems some didn't read the OP: This is Windows XP.

So V5 requires winusb which V4 didn't. Unfortunately they don't install it. Looks like the winusb installer is part of V5 (C:\Program Files\Holley\USBCAN-WinUSB\driver\winusbcoinstaller2.dll) but it's broken.

The steps I did to get V5 to work:
  1. Download Google USB driver: https://developer.android.com/studio/run/win-usb
  2. Unpack latest_usb_driver_windows.zip from step 1.
  3. Navigate down to latest_usb_driver_windows\usb_driver\i386
  4. Extract winusbcoinstaller2.dll using 7ZIP into a new directory.
  5. Navigate into the new directory created in step 4 to winusbcoinstaller2\update
  6. Run update.exe
After that V5 opened although the new USBCAN driver was still not working. I believe it is optional in case you use the new CAN-to-USB dongle. If you hook the laptop up to the ECU via USB it should work without USBCAN. Still, I did get USBCAN to work also:
  1. Update to the unofficial SP4 service pack. Google 'Windows xp sp4 download'.
  2. Go to the windows update site (control panel -> System. Select 'Automatic updates' tab. Click 'Windows update web site' link).
  3. Pick all updates, including optional. I got over 120 updates.
  4. Run Holley install again and USBCAN should work.
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Old 04-10-2019, 09:38 AM   #9
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Default Re: Holley HP V5 software install fails. Help?

Spoke too soon. Even though the app starts now it won't connect to the ECU. I still have V4 installed as well and it connects fine. Looks like Holley has done zero testing on WinXP. Would have been nice if they had stated they no longer support WinXP in the release notes so I hadn't wasted a day.
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Old 04-10-2019, 02:12 PM   #10
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Did you try to go from V4 to V5.100 without first installing V5.32?

The latter installed on my XP Pro laptop and communicated with my ECU and updated the ECU without any heartache. I’m not going to V5.100 anytime soon.
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Old 04-10-2019, 02:36 PM   #11
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Default Re: Holley HP V5 software install fails. Help?

Correct. I went V4 to V5.100. V5.32 will probably work as it uses the old USB driver. The release notes for V5.100 mentions they use different USB drivers to speed it up. But the faster communication was the only thing I really cared about in V5 so I won't try V5.32.
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Old 04-10-2019, 08:02 PM   #12
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Default Re: Holley HP V5 software install fails. Help?

Hello, A couple weeks ago I upgraded to 5.0 build 32 on my winxp 32bit with no issues. Then upgraded the firmware in the ecu with no issues, it does take a bit of time upgrade the firmware. I wish I could help more than this. This was used for a Holley HP and supercharged BBC. I didn't know the history of the HP so I downloaded the latest from holley that day.

I had the same error as you on that xp laptop when trying to install the sniper software, due to time constraints I grabbed one of my win7 laptops and got the sniper finished that day.
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Old 04-10-2019, 08:06 PM   #13
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Default Re: Holley HP V5 software install fails. Help?

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Originally Posted by zwede View Post
Spoke too soon. Even though the app starts now it won't connect to the ECU. I still have V4 installed as well and it connects fine. Looks like Holley has done zero testing on WinXP. Would have been nice if they had stated they no longer support WinXP in the release notes so I hadn't wasted a day.
Hello again, I thought I had read that you have to do a firmware upgrade first. Seems like it was something along the lines of not being able to use v5 on v4 firmware.
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Old 04-10-2019, 10:37 PM   #14
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Default Re: Holley HP V5 software install fails. Help?

Can't do FW update with no USB connection. The menu that lets you do the FW update is unavailable.
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Old 04-11-2019, 09:42 AM   #15
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Default Re: Holley HP V5 software install fails. Help?

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Can't do FW update with no USB connection. The menu that lets you do the FW update is unavailable.

Thought about it some more and I guess you mean do the upgrade with V4 SW. Seems risky. If V5 still doesn't work after the ECU upgrade it's pretty much bricked.
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