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Old 06-08-2011, 01:12 AM   #31
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Default Re: Mozez heads?

Call me stoopid....................

http://www.yellowbullet.com/forum/sh...highlight=mast
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Old 06-08-2011, 08:05 AM   #32
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Call me stoopid....................

http://www.yellowbullet.com/forum/sh...highlight=mast
Stupid !
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Old 06-08-2011, 09:15 AM   #33
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Sweet!! I just read this this whole thread and found out were not perfect!! I guess we can join all the other companys out there now. It takes time to create and manufacture a part whether its a bracket or a cylinder head. Tell me a company that does not test the market with a press release or a post in a forum to see what the demand might be. Sorry fellas' we do the best we can and if you want to kick someone in the balls, kick mine. Chris and the guys down at Mast can only go by what we give them on delivery times, they are extremely busy guys and have been expanding their sales staff to accomodate increased sales. We not only support the retail market but we also support their engine programs down at Mast, which more than doubles what we need to put out. We don't build cheap crap and it takes time to do it right. We hope to see things catch up over the next few months so we can have instant delivery. Until then, we will fill orders as quick as we can. BTW, for what its worth, I did not even start making patterns for the Mozez heads until after the Edelbrock canted race head made it debut at the PRI/Sema show. Since then we have sold 47 sets of mozez heads. None of them have had any issues and all have performed real well. Not pickin' on Edelbrock at all, but during the Performance Induction days, It was myself and one other employee working two shifts and produced an average of 4 finished sets of heads per day. Gooday

Cary
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Old 06-08-2011, 09:25 AM   #34
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Default Re: Mozez heads?

Told ya it was gonna get good. lol
The heads are worth the wait as said earlier by some. These things are bad ass. Being swamped by orders is a good thing Cary. Now get back to work (insert kick in the balls here)!
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Old 06-08-2011, 09:27 AM   #35
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Default Re: Mozez heads?

You must not have ordered them, we have a couple sets on the shelf with no backorder.


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When I called Mast Chris told me 3-4weeks ... me thinks he's lying.


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Old 06-08-2011, 09:38 AM   #36
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Default Re: Mozez heads?

6 week is was i was told on the intake.

14 weeks later and nothing so I pulled the plug maybe next time.

Although I love mast ls7 heads
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Old 06-08-2011, 09:45 AM   #37
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Originally Posted by performance induction View Post
Sweet!! I just read this this whole thread and found out were not perfect!! I guess we can join all the other companys out there now. It takes time to create and manufacture a part whether its a bracket or a cylinder head. Tell me a company that does not test the market with a press release or a post in a forum to see what the demand might be. Sorry fellas' we do the best we can and if you want to kick someone in the balls, kick mine. Chris and the guys down at Mast can only go by what we give them on delivery times, they are extremely busy guys and have been expanding their sales staff to accomodate increased sales. We not only support the retail market but we also support their engine programs down at Mast, which more than doubles what we need to put out. We don't build cheap crap and it takes time to do it right. We hope to see things catch up over the next few months so we can have instant delivery. Until then, we will fill orders as quick as we can. BTW, for what its worth, I did not even start making patterns for the Mozez heads until after the Edelbrock canted race head made it debut at the PRI/Sema show. Since then we have sold 47 sets of mozez heads. None of them have had any issues and all have performed real well. Not pickin' on Edelbrock at all, but during the Performance Induction days, It was myself and one other employee working two shifts and produced an average of 4 finished sets of heads per day. Gooday

Cary

Cary,
You guys have always made an awesome product even though it was sometimes a painful process to get. We are all grown men here and we can handle the truth. If the heads are going to take 1,2,3,4,5,6 months to get than just say so. Dont sugar coat it with the normal 2-4 week bullshit. The Mozez heads are some bad ass pieces but I know I am not the only one that has been fustrated with the wait/process.
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Old 06-08-2011, 10:47 AM   #38
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Phil, I hear that, unfortunately the older we get, the faster time goes by. Anymore it only seems that there are only 12 hours in a day instead of 24. Since Mast bought us out I have twice the work to do now and I am trying to straighten out my processes so the other guys can be more efficient without me. trust me, Horace Mast is one hell of a business man and will have one of the most recognized names in this business before long and I am glad to be a part of that as well as customers having respect for the name as a solid, no bs company. He has really helped us transform this company, it doesn't happen overnight. I have a commitment to him, the company and to our employees and the Mast customers, so it is hard to make everyone happy all the time, but I will do what I have to do to straighten out our delivery times up here. I am sure we are one of the fastest growing companies in this business and with it comes a little pain.


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Originally Posted by 95mmRenegade View Post
Cary,
You guys have always made an awesome product even though it was sometimes a painful process to get. We are all grown men here and we can handle the truth. If the heads are going to take 1,2,3,4,5,6 months to get than just say so. Dont sugar coat it with the normal 2-4 week bullshit. The Mozez heads are some bad ass pieces but I know I am not the only one that has been fustrated with the wait/process.
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Old 06-08-2011, 10:56 AM   #39
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Default Re: Mozez heads?

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Originally Posted by 95mmRenegade View Post
Cary,
You guys have always made an awesome product even though it was sometimes a painful process to get. We are all grown men here and we can handle the truth. If the heads are going to take 1,2,3,4,5,6 months to get than just say so. Dont sugar coat it with the normal 2-4 week bullshit. The Mozez heads are some bad ass pieces but I know I am not the only one that has been fustrated with the wait/process.
Bingo! (not meaning to pick of PI/Mast/Cary individually) The whole "2 Weeks" thing is a damn disease through the entire industry.

Take something to the machine shop..."2 Weeks"

Take car to chassis shop... "2 Weeks"

Order Pistons... "2 Weeks"

It goes on forever. And it is bullshit when 2 weeks turns into 2 months... that isnt a simple error like 2 weeks turning into 3-4weeks.

As far as the Mozez heads go, if someone is going to order, theyre going to order... 2 weeks or 2 months, there is only one other in-kind competing head, and as John Marcella commented, he think the Mozez are better.

Take it from our perspective.... when building a car it sure would be nice to have accurate timelines to plan what can be done, and when... cashflow... etc etc.
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Old 06-08-2011, 11:10 AM   #40
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Originally Posted by performance induction View Post
Phil, I hear that, unfortunately the older we get, the faster time goes by. Anymore it only seems that there are only 12 hours in a day instead of 24. Since Mast bought us out I have twice the work to do now and I am trying to straighten out my processes so the other guys can be more efficient without me. trust me, Horace Mast is one hell of a business man and will have one of the most recognized names in this business before long and I am glad to be a part of that as well as customers having respect for the name as a solid, no bs company. He has really helped us transform this company, it doesn't happen overnight. I have a commitment to him, the company and to our employees and the Mast customers, so it is hard to make everyone happy all the time, but I will do what I have to do to straighten out our delivery times up here. I am sure we are one of the fastest growing companies in this business and with it comes a little pain.
I certainly understand your pain. Its a problem that plagues everyone in the performance industry. The only problem with the over promise/under deliver is you piss off customers and once you lose a customer this day and age its tough to get them back.

I've talked to a few people in the LS world and they wont even call certain companies because they have had problems in the past with delivery times and they dont want to take the heat from the customer when deadlines pass. As you know when a customer is paying top dollar for a motor they expect a realistic timeline for completion. Engine builders end up getting their balls kicked in eventhough they have no control over the product.
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Old 06-08-2011, 11:18 AM   #41
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Default Re: Mozez heads?

And as a consumer, I'd rather hear, look its going to take 6-8 weeks and get them early.

Maybe a feeble attempt to understand time line......

For a set of cylinder heads to take 6 months......
- a month consisting of 20 work days
- figuring 4 sets of cylinder heads per day
- does this mean that you had 400 orders of cylinder heads that you had to complete before the heads were in the machine/assembly que?

Last edited by 95mmRenegade; 06-08-2011 at 11:19 AM.
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Old 06-08-2011, 11:38 AM   #42
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Originally Posted by 95mmRenegade View Post
And as a consumer, I'd rather hear, look its going to take 6-8 weeks and get them early.

Maybe a feeble attempt to understand time line......

For a set of cylinder heads to take 6 months......
- a month consisting of 20 work days
- figuring 4 sets of cylinder heads per day
- does this mean that you had 400 orders of cylinder heads that you had to complete before the heads were in the machine/assembly que?


Not trying to bust your nuts but alot of companies make other products other than just one. Poke around their website and see all the different parts that they make.

Being on all sides, manufacturing, sales and even consumer. Sometimes things take longer than they should, production delay, down machines, contributing parts not showing up it all adds up. Not to sure what you do for a living but stuff like that will make you pull your fricking hair out.
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Old 06-08-2011, 12:00 PM   #43
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Originally Posted by CJT View Post
Not trying to bust your nuts but alot of companies make other products other than just one. Poke around their website and see all the different parts that they make.

Being on all sides, manufacturing, sales and even consumer. Sometimes things take longer than they should, production delay, down machines, contributing parts not showing up it all adds up. Not to sure what you do for a living but stuff like that will make you pull your fricking hair out.
I certainly understand how much business a large company can do....


The point was, IF that math is right,

How do you expect to deliver heads in 2-4 weeks?

We always promise 2x the expected time and in most cases the product shows early and the customer is happy. When their are delays our ass is covered.

I'm not a typical dumbass that doesn't understand how timelines go with machine work. They only have a handful of CNC machines and time to assemble.

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Old 06-08-2011, 01:34 PM   #44
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Default Re: Mozez heads?

I got one of the first few sets of Mozez heads produced back in the fall of 2010. I did have to wait a while to get them but I was never told "two weeks." I just want to say thanks Cary for all that you have done, are doing, and will do in the future. You make great products.
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Old 06-08-2011, 02:45 PM   #45
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Quote:
Originally Posted by 95mmRenegade View Post
And as a consumer, I'd rather hear, look its going to take 6-8 weeks and get them early.

Maybe a feeble attempt to understand time line......

For a set of cylinder heads to take 6 months......
- a month consisting of 20 work days
- figuring 4 sets of cylinder heads per day
- does this mean that you had 400 orders of cylinder heads that you had to complete before the heads were in the machine/assembly que?
I agree 100 percent I rather be told 6 months then 2 weeks... Been down the road from what was a few weeks turned into 7 months and every time they tell u next week but it never comes
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